EXPERIENCE SUMMARY
- People Management: Managed and mentored global team of
support
representatives in a
top-tier
professional services organization
- Project management: Deployed multiple large and small
scale IT
hardware and software
systems to individuals at all organizational levels
- Operating systems: iOS, macOS, watchOS, iPadOS, tvOS,
Windows
3.1-10, Windows Server
2003-2012, UNIX
- Programming languages: HTML, CSS, JavaScript, SQL, C#,
Python
- Other technologies: HomeKit, HealthKit, iWork, iCould,
TCP/IP, Active Directory, Exchange Server, SQL Server
TECHNOLOGY EXPERIENCE
- Software Developer, The Tech Academy / Prosper I.T.
Consulting
Portland, OR — Sep 2017 - Jun 2018
Comprehensive full stack software developer bootcamp and
internship program.
- Marketing Operations Manager, Boston Consulting
Group
Boston, MA — 2009 - Feb 2014
Leader of global team of Key Account Managers responsible for functional
design, deployment, maintenance, and support of marketing IT systems and operating
processes across BCG’s 70+ offices worldwide.
- Senior IS Analyst, Boston Consulting Group
Boston, MA — 2004 - 2009
Analyst and Americas team leader for group of software developers and business
analysts responsible for sourcing, designing, deploying, and supporting small to
medium
sized IS tools used in daily operation and administration of BCG’s local offices.
- IT Manager, Boston Consulting Group of
Canada
Toronto, Canada — 2002 - 2004
Leader of IT function in BCG’s Toronto office responsible for all IT services
including budgeting, end-user support, infrastructure (servers, routers, etc.),
telecommunications, vendor management, staff management and development, as well as
contributing to regional and global IT projects.
- Technical Support Specialist, Boston Consulting
Group
Boston, MA — 2000 - 2002
OTHER EXPERIENCE
- People Management: Managed and mentored global team
of
support
representatives in a
top-tier
professional services organization
- Project management: Deployed multiple large and small
scale IT
hardware and software
systems to individuals at all organizational levels
- Operating systems: iOS, macOS, watchOS, iPadOS, tvOS,
Windows
3.1-10, Windows Server
2003-2012, UNIX
- Programming languages: HTML, CSS, JavaScript, SQL,
C#,
Python
- Other technologies: HomeKit, HealthKit, iWork,
iCould,
TCP/IP,
Active Directory,
Exchange
Server, SQL Server